4 Important Reminders When Dealing with a Multicultural Group
In a modern industry setting where cross-cultural competency is rising, you need to get the best out of any team. And leading or marketing to a multicultural landscape necessitates a very distinct skill set. You need to be careful with your leadership style and be flexible so as to accommodate everybody’s preferences and traditions. Below are ways that can help you:
Be clear about your cultural profile.
Let everyone understand a bit of your history. This includes where you’re from, your cultural background, and long-held traditions. This helps in making people understand how you think, move, and work.
There will be less friction about your communication style, feelings, actions, and ways of directing your mixed group of colleagues or clients. Thereby, it increases your work productivity and improves your understanding of each other.
Set some rules.
Rules are important to know each other’s boundaries. This set the tone and pace in every workplace and environment. It prevents conflicts and protects every individual. So, set some rules that everyone can understand. They need to be comfortable following these rules, hence if it comes down to them questioning a specific guideline, try to help them understand why and how this was established. Great leaders act as a secure base so when a member is struggling they know who to turn to.
Understand their perspective.
If you want to be an effective leader, try putting yourself in their shoes. Try to understand them and always check them from time to time. Know what’s happening with them and check their developmental progress in dealing with the team.
Identify the cultural causes of conflict.
Cultural differences wreak havoc even the best teams. The challenge and the solution are to pinpoint the cultural cause of conflict. Intervene only when necessary. Help them understand their differences, develop acknowledgment and respect for each culture. Empower them to understand each other’s backgrounds first before conflicts arise.